Delivery Information

Important Information on our delivery service

Delivery to UK mainland addresses is free.

Our products will be dispatched within 3 working days of receipt of your order. If for any reason we cannot dispatch an item(s) to you within 14 days of your order we will notify you by email, at which time you will be given the option to cancel the order and receive a refund in full.

P & S Portable Saunas Limited cannot be held responsible for any delays caused by the manufacturer, delivery company, or any other third party.

Deliveries on Saturdays may be made an additional charge subject to availability. Deliveries to Northern Ireland and the North of Scotland will incur an additional charge of £9.99. Deliveries to the Channel Irelands, Republic of Ireland and other offshore destinations will can be arranged and will incur an additional charge.
Please contact us via email.enquiries@personalsauna.co.uk.Service coverage limitations exist for some areas for deliveries within our usual timeframe.

All orders received before 12PM will be dispatched within 3 days. Orders received after 12PM may be dispatched on the following (4th) working day. All orders received after 12PM on Friday will be dispatched the next working day. Please note that Saturdays, Sundays, Public or Bank Holidays are not classed as working days.

All Parcels will require a signature and will not be delivered without one. If, after two failed attempts, a delivery cannot be made, a charge will be levied for each further attempt.